Welcome our friends. We follow common sense and a pure heart, yet we live in a legal-based country where everything needs to be defined. However, if you have any questions, just write to us directly at our email address firstname.lastname@example.org where we will handle it just fine.
Merchant and data administrator ALYS UNIVERSE LTD., Certificate: 12207968, Registered Address & Office: 20-22 Wenlock Road, London, England, N1 7GU, United Kingdom, for sale of services via online stores located at www.ALYSUNIVERSE.com, www.Astral.University, www.MyAstralBody.com, www.laskyplnysvet.cz, www.astralniakademie.cz, www.astralnicestovani.cz, www.audiomeditace.cz, www.mujterapeut.cz, and others.
For online communication, complaint handling or just relaxed chat we use the email address provided above.
We are a company who among other things, offers through remote communication ways various information products and services (online education programs, webinars, seminars, books, audio, video, mp3, therapies, phone calls, videoconferences, ebooks, etc.) in the areas of mental development, spiritual knowledge, online marketing, online business and personal development. You can find out more about our products in the section OUR PRODUCTS AND SERVICES.
Contracts are closed in English. We enter into a contract with you through the web interface of your chosen product or service. You are guided through the web interface through the individual steps to order a product or service and you have the opportunity to review and correct the entered data before placing an order.
The sales form always contains information about you, the ordered product or service, the price, including taxes and fees, the method of payment of the purchase price, information on the required method of delivery and information on the costs associated with the delivery of the product or service. We do not charge delivery costs for online products. The costs incurred by the Buyer when using the means of remote communication in connection with the conclusion of the Purchase Agreement (costs of internet connection, costs of telephone calls, etc.) are taken care of by the Buyer himself, which do not differ from the standard rate.
The contract is concluded with you by sending your order (not after confirming the order). By submitting your order, you acknowledge that you agree to use the means of remote communication when concluding the contract, that you have been informed in advance of all the terms and conditions of the contract, that you are familiar and agree with the terms and conditions which form an integral part of the purchase contract. Our company considers the information provided by you in your order to be correct. We exclude acceptance of an offer with an amendment or variation.
We take your privacy very seriously and would like you to feel comfortable visiting our websites. Protecting your privacy when processing personal data is an important matter for us, which we take into account in our business processes. We process personal data that is collected while you visit our website in accordance with the European Data Protection Act. We continually improve technical and organizational security measures to protect our data against the manipulation, loss, destruction and intervention of unauthorized persons.
The description of the products, goods, or services and the description of their main features are always specified on the selected web interface. Please note that our products (online education programs, webinars, seminars, books, audio, video, mp3, therapies, phone calls, videoconferences, ebooks, etc.) are subject to copyright protection. Any distribution or disclosure to third parties without the consent of the author is prohibited.
All products and services of our company serve for educational and information purposes in the field of personal development, spiritual knowledge, online marketing and online business. The information provided by tutors of online programs is only guidelines and recommendations, neither our company nor the tutors are in any way responsible for your success or failure in their application in practice, as it depends on a number of other factors that we cannot control, such as experience, spiritual attitudes, your skills, possibilities, knowledge, abilities, dedication, market situation, business knowledge, etc. The information contained in these products cannot replace the individual consultation of a qualified professional. More information is described later in this document.
The price of a product or service, including all taxes and fees, is always listed on the web interface for a specific product or service, including whether the price is with or without VAT. If the price is stated without VAT, the price with the corresponding VAT rate is subsequently stated. The price is always stated on the sales form. The payment method and delivery costs are described below.
The conditions, time limit and procedure for exercising the statutory right of withdrawal from the contract are described below. Information on the rights arising from defective performance and the conditions for enforcement, including information of the consumer cost for returning the products in connection with the withdrawal, can be found below.
As we are a seller of digital services, we cannot guarantee refunds. In the case of selling physical products, we always act as an intermediary between our partners, and thus, we are prepared to offer assistance in resolving any arising situation. We are more than willing to aid you with communication regarding this matter. Feel free to reach out to us simply through our email provided above.
Please read the text below carefully. By reading websites, in particular by placing an order, by clicking on the SEND/ BUY button or similar in the sales form, you confirm that you were provided with legal information before you entered into the contract, that you have read and understood our terms and conditions and agree with them. If not, please do not click the button. Thank you.
1.1. These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) govern, in accordance with the Code, the mutual rights and obligations of the parties arising in connection with or on the basis of the Purchase Agreement (hereinafter the “Purchase Agreement”) concluded between the Seller and another individual or company (hereinafter the “Buyer”, “Customer” or “Participant”) through the seller's online store. The online store is operated by the Seller on a website located on our Internet addresses (hereinafter referred to as the “Website”) through the website interface (hereinafter referred to as the “Web Interface of the Store”).
1.2. The Terms and Conditions do not apply to cases where a person who intends to purchase services from the Seller is a legal entity or a person acting in order to order services in the course of his / her business activity or within his / her independent profession.
1.3. Provisions different from the terms and conditions can be agreed in the purchase contract. Different provisions in the sales contract take precedence over the provisions of the Terms and Conditions.
1.4. The provisions of the Terms and Conditions form an integral part of the purchase contract. The purchase contract and the terms and conditions are written in English.
1.5. The Seller may change or supplement the Terms and Conditions. This provision is without prejudice to rights and obligations arising during the effective date of the previous version of the Terms and Conditions.
1.6. The terms and conditions also apply to a regular website visitor. Including the protection of personal data.
1.7. If the contractual party is a consumer (other than an entrepreneur who makes an order in the course of his / her business), relations not regulated by the Terms and Conditions are governed by the Civil Code and the Consumer Protection Act.
1.8. These terms and conditions are listed on the Seller's website and apply to the sale of the Seller's products and services on our websites.
2.1. Based on the buyer's registration on the website, the buyer can access his user interface. From its user interface (hereinafter referred to as "user account"), the buyer can order services. If the web interface allows this, the buyer can also order services without registration directly from the web interface.
2.2 When registering on the website and while ordering services, the buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the data entered in the user account upon any change. The information provided by the Buyer in the user account and when ordering services is considered correct by the Seller.
2.3. Access to the user account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access their user account.
2.4. The Buyer is not entitled to allow the use of the user account by third parties.
2.5. The Seller may cancel the user account, especially if the buyer does not use their user account for a longer period of time or if the buyer breaches his obligations under the purchase contract (including terms and conditions).
2.6. The Buyer acknowledges that the user account may not be available at all times, especially with respect to the necessary maintenance of the hardware and software equipment of the Seller or necessary maintenance of third party hardware and software.
3.1. All the presentation of services placed in the web interface of the shop is of informative character and the seller is not obliged to conclude a purchase contract regarding these services. Any provision of the Civil Code shall not apply.
3.2. The store web interface contains information about the services, including the prices of individual services. The prices of services are inclusive of value added tax and all related fees. Prices for services remain in effect as long as they are displayed in the store's web interface. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.
3.3. To order services, the buyer fills in an order form (hereinafter collectively referred to as the “Order”) in the web interface of the shop. The order form contains especially information about: Name, surname, address, email. Ordered services, the Buyer “inserted” into the electronic shopping cart of the web interface of the store. The method of payment of the purchase price of the services typically by credit card, or if possible by bank transfer or other agreed method. Information on the required method of delivery of the ordered services. Information on costs associated with the delivery of services.
3.4. The buyer sends the order to the seller by clicking on the "Send" button or similar. The data listed is in the order that is deemed correct by the seller.
3.5. Sending an order is considered as an act of the buyer, which undoubtedly identifies the ordered services, the purchase price, the person of the buyer, the method of payment of the purchase price, and is a binding draft contract for the contracting parties. The validity of the order is conditioned by filling in all required information in the order form, familiarizing themselves with these terms and conditions on the website and confirmation by the buyer that they have read these terms and conditions.
3.6. The Seller shall confirm the receipt to the Buyer immediately upon receipt of the order by e-mail to the Buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the “Buyer's E-mail Address”).
3.7. Depending on the nature of the order (amount of services, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (eg in writing or by telephone).
3.8. The draft purchase contract in the form of an order is valid for fifteen days.
3.9. The contractual relationship between the Seller and the Buyer begins upon delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by e-mail to the Buyer's e-mail address.
3.10. In the event that any of the requirements specified in the order cannot be met by the seller, the seller will send the buyer to the buyer's email address a modified offer indicating possible variants of the order and request the buyer's opinion.
3.11. The amended offer is considered a new draft of the purchase contract and the purchase contract is in this case concluded only upon the acceptance of the buyer by e-mail.
3.12. The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the Buyer when using the means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls, etc.) are borne by the Buyer themselves, these costs do not differ from the standard rate.
3.13. The description of the product (goods) or services, description of its main features and price, is shown on the selected web interface of the seller.
3.14. The sales form always contains information about the buyer, the ordered product, goods or service, the price including the indication of taxes and fees, the method of payment of the purchase price, information on the required method of delivery and information on costs associated with the delivery of the product or service. Delivery costs are not charged for online products.
3.15. The contractual relationship between the seller and the buyer arises by sending the order (not after the order confirmation). The buyer will place an order by clicking on the "Send" button or similar. From this moment, mutual rights and obligations arise between him and the seller, which are defined by the purchase contract and these terms and conditions. By placing an order, the buyer confirms that they have read and agree with these terms and conditions. The condition of a valid electronic order is the completion of all required information and particulars stated in the sales form. The Seller excludes acceptance of the offer with an amendment or deviation.
3.16. Information about the individual technical steps leading to the conclusion of the contract is evident from the ordering process.
3.17. The contract, or the relevant tax document will be stored in the electronic archive of the seller for a period of 5 years from its conclusion for the purpose of its successful fulfillment and is not accessible to third parties.
3.18. The seller is obliged to provide or deliver the products / goods / services that the buyer ordered and the buyer undertakes to take over the products / goods / services and pay the seller the purchase price. The seller is relieved of the obligation to deliver the products / goods / services in case of stock sellout, which the buyer will be informed of.
3.19. Ownership of the products / goods is transferred to the buyer by paying the purchase price and accepting it.
3.20. The buyer understands that for the proper use of online education products and webinars, it is necessary to meet the technical requirements - updated software. The functionality may be limited in the case of using non-updated software - a web browser.
4.1. The price of services and any costs associated with the delivery of services under the purchase contract may be paid by the buyer to the seller in the following ways:
- If possible, by wire transfer to the Seller's account at the Company (hereinafter referred to as the “Seller's Account”), which is communicated by email upon order, directly on the website, or otherwise;
- cashless payment system;
- cashless payment card;
4.2. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the delivery of services.
4.3. In the event that a deposit is requested from the buyer or any other similar payment, this does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of services in advance.
4.4. In case of cashless payment, the purchase price is payable within 3 days from the conclusion of the purchase contract.
4.5. In case of cashless payment, the buyer is obliged to pay the purchase price of the services together with the variable symbol of the payment. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the seller's account.
4.6. The Seller is entitled, especially if the Buyer fails to confirm the order (Article 3.7), to request payment of the entire purchase price before sending the services to the Buyer. Any provision of the Civil Code shall not apply.
4.7. Any discounts on the price of services provided by the seller to the buyer cannot be combined.
4.8. If it is usual in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue to the Buyer a tax document - invoice, regarding payments made under the purchase contract. The tax document is issued by the seller to the buyer after payment of the price of services and sent in electronic form to the buyer's email address.
4.9. The price of products, goods and services, including whether the price is with or without VAT, is listed on the selected web interface of the seller. If the price is stated without VAT, the price with the corresponding VAT rate is subsequently stated. The price is always stated on the sales form.
4.10. For selected products of the Seller, the Buyer is obliged to pay the cost of packaging and delivery together with the price. Price for packaging and delivery is always stated on the sales form, if it is charged by the seller.
4.11. METHOD OF PAYMENT
4.11.1 The price of the product / goods and any costs associated with the delivery of the goods shall be paid by the buyer by cashless method and to the account selected in the sales form.
4.11.2. For cashless payments, payment methods are connected to Payu.com's payment gateway, which provides secure credit card and online bank transfer technology. Credit card numbers and e-banking passwords are entered through Payu.com's secure and trusted channel. You can use the following payment methods: Online credit card VISA, VISA electron, MasterCard, Maestro, or Bank transfer based on invoice.
4.11.3. Payment can be a one-time payment, but also a recurring payment. The Seller reserves the right to allow the buyer to make purchase installments for selected products. The conditions also apply to resale. The terms and conditions of installments purchase are set out below.
4.11.4. The buyer is obliged to pay the price together with the correct variable symbol of the payment, otherwise the seller will not be able to identify the payment and provide the required actions in time.
4.11.5. The purchase price is payable within 7 days of the conclusion of the contract (from the date of issue of the invoice), unless stated otherwise, the buyer’s obligation to pay the price for the products / goods or services is fulfilled at the moment the relevant amount is credited to the seller's account.
5.1. The Buyer acknowledges that, among other situations, they cannot withdraw from the purchase agreement in the following cases: for the supply of services related to internet digital content, if downloading or streaming has already commenced. In such cases, the right to withdraw from the agreement is forfeited. For the supply of services that have been customized according to the buyer's preferences. For the delivery of digital content.
5.2. In the event of premature termination of the agreement, the contract is cancelled from the beginning. If the buyer withdraws from the agreement, the buyer bears the costs associated with returning the services to the seller, even if the services cannot be returned.
5.3. In case of inappropriate behavior by the buyer (social conduct, extreme actions, and the like), immediate access to the service may be blocked without entitlement to a refund of funds and expenses.
5.4. In the event of a claim for damages arising from the services, the seller is entitled to unilaterally set off the claim against the buyer's claim for a refund of the purchase price.
5.5. Until the services are taken over by the buyer, the seller is entitled to withdraw from the purchase agreement at any time. In such cases, the seller will promptly refund the purchase price to the buyer without undue delay, by non-cash transfer to the account specified by the buyer.
5.6. If a gift or benefit is provided to the buyer along with the services, a gift agreement is concluded between the seller and the buyer with a condition that, if the buyer withdraws from the purchase agreement, the gift agreement regarding such gift becomes ineffective, and the buyer is obliged to return the provided gift or benefit to the seller along with the services.
5.7. The buyer has the right to withdraw from the agreement without stating a reason and without any penalty. Any automatic purchase of a subsequent membership, subscription, or related purchases will be terminated hereby. Already purchased services will be terminated upon the expiration of the pre-paid service, and until then, the customer will have full access to them. This right does not serve as a means of resolving product complaints.
5.8. Should you decide to withdraw within this period, please adhere to the conditions below: Please submit your expression of intent via email to our aforementioned email address. Just be at ease, in a friendly manner, we will work it out :) If appropriate, attach the order number, name, and date of purchase. The right to withdraw from the agreement cannot be exercised for agreements on the delivery of digital content or for agreements on the provision of services. If we agree, the money for the service/product/goods will be returned to you in the same manner as received, within 14 days from the withdrawal from the agreement. The seller is not obliged to refund the received funds to the customer before the customer confirms the receipt of a corrective tax document. In the event of the customer's withdrawal from the agreement on an online product/service, the seller is entitled to promptly deactivate and prevent access to the program's member section upon receiving the withdrawal.
5.9. Termination of the agreement by the seller: The seller is entitled to withdraw from the purchase agreement without undue delay if it is determined that the other party has materially breached the agreement. For the purposes of this agreement, substantial breach of this agreement shall be deemed to include: the customer's delay in paying the purchase price or partial payment (installment) by more than 10 days after the due date; violation of obligations to protect copyright by the customer, gross or unsociable behavior.
6.1. If the mode of transport is negotiated on the basis of a special request of the buyer, the buyer bears the risk and possible additional costs associated with this mode of transport.
6.2. If the Seller is obliged under the Purchase Agreement to deliver the services to the place specified by the Buyer in the order, the Buyer is obliged to take over the services upon delivery.
6.3. In the event that due to reasons on the part of the Buyer it is necessary to deliver the services repeatedly or in any other way than stated in the order, the Buyer is obliged to pay the costs associated with the repeated delivery of services, or costs associated with other delivery methods.
6.4. For online products, delivery means sending the seller's access data to the buyer’s email address specified in the sales form, or by sending a URL link, or directly the product / service.
6.5. The Seller shall provide the Buyer the access data only after the purchase price has been paid, at the latest within three (3) days, unless stated otherwise.
7.1. The rights and obligations of the parties regarding the seller's liability for defects, i.e. rights from defective performance, are governed by the relevant generally binding regulations of the Civil Code.
7.2. The Seller is liable to the Buyer that the delivered service is free from defects. In particular, the Seller is liable to the Buyer that at the time the Buyer has taken over the services: - Service has the features agreed by the parties and, in the absence of an agreement, has the features described by the seller or the manufacturer or expected by the buyer with regard to the nature of the services and the advertising they perform. - The service is suitable for the purpose stated by the seller or for which the service of this kind is usually used. - The service corresponds to the quality or design of the agreed sample or template, if the quality or design was determined according to the agreed sample or template. - Service is of adequate quantity, measure and quality. - Service complies with legal requirements.
7.3. If the item is not in conformity with the purchase contract, the buyer has the right to have the product returned to the condition of the purchase contract free of charge and without undue delay.
7.4. A defective performance shall be claimed by the buyer without undue delay at the Seller, but no later than fourteen (14) days from the receipt of the Product.
7.5. The moment of claiming is considered to be the moment when the Seller received the claimed services from the Buyer.
7.6. For complaints please contact us by email message to our email address provided above. The complaint should include enclosed proof of purchase and description of the defect. You will be informed by e-mail about how to handle the claim.
7.7. The buyer may request a free removal of the defect, a reasonable discount on the price and if it is not disproportionate to the nature of the defect (especially if the defect cannot be removed without undue delay), the requirement to deliver a new item without defects can be applied. If repair or replacement is not possible, the buyer may request the full refund of the purchase price upon withdrawal.
7.8. The complaint will be settled without undue delay, no later than 30 days from the date of claim, unless the seller and the buyer agree on a longer period.
7.9. The Seller shall not be obliged to comply with the buyer’s claim if it proves that the buyer knew or caused the defect of the product before acceptance. The seller is not responsible for defects caused by normal wear or failure to follow the instructions for use. Also, the Seller is not liable for defects that may arise from the buyer due to a slow internet connection of the buyer, an outdated web browser or a non-installed mandatory software to run a webinar or an online product that the seller is unable to influence. Online video conferences, online education products, and webinars contain only instructions and recommendations, and the seller is not responsible for the success or failure of the customer when applying them in practice.
7.10. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the Seller's Complaints Procedure.
8.1. The buyer acquires ownership of the services by paying the full purchase price of the services.
8.2. The Seller is not bound by any codes of conduct within the meaning of the Civil Code in relation to the Buyer.
8.3. Out-of-court settlement of consumer complaints is provided by the seller via an electronic address. The Seller shall send information about the settlement of the Buyer's complaint to the Buyer's email address.
8.4. The Buyer hereby assumes the risk of changing circumstances within the meaning of the Civil Code.
9.1. The protection of personal data of the buyer, who is a natural person, is provided by the law on personal data protection, as amended.
9.2. The buyer agrees to the processing of their personal data: name, surname, residential address, identification number, tax identification number, email address, telephone number, and others (hereinafter collectively referred to as "personal data").
9.3. The buyer agrees to the processing of personal data by the seller for the purpose of fulfilling rights and obligations arising from the purchase agreement and for the purpose of managing the user account. Unless the buyer chooses another option, they also agree to the processing of personal data by the seller for the purpose of sending information and commercial communications to the buyer. The consent to the processing of personal data as specified in this article is not a condition that would by itself prevent the conclusion of the purchase agreement.
9.4. The buyer acknowledges that they are required to provide their personal data (when registering, in their user account, when ordering from the web interface of the store) accurately and truthfully and that they are required to inform the seller without undue delay of any changes in their personal data.
9.5. The seller may entrust a third party with the processing of the buyer's personal data as a processor. Except for parties delivering services, personal data will not be disclosed to third parties by the seller without the buyer's prior consent.
9.6. Personal data will be processed for an indefinite period. Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner.
9.7. The buyer confirms that the provided personal data is accurate and that they have been informed that providing personal data is voluntary.
9.8. If the buyer believes that the seller or processor (Article 9.5) is processing their personal data in a manner that is contrary to the protection of the buyer's private and personal life or in violation of the law, especially if the personal data is inaccurate with regard to the purpose of their processing, the buyer may request an explanation from the seller or processor and request that the seller or processor rectify the situation thus arisen.
9.9. If the buyer requests information about the processing of their personal data, the seller is obliged to provide this information. The seller has the right to demand a reasonable fee for providing information according to the previous sentence, not exceeding the costs necessary to provide the information.
9.10. Personal data, including but not limited to email, IP address, name, surname, address, and other information, are held by the Seller privately and only for authorized personnel for internal matters of this website.
9.11. If the buyer requests information about the processing of their personal data, the seller is obliged to provide this information. The seller has the right to demand a reasonable fee for providing information according to the previous sentence, not exceeding the costs necessary to provide the information.
9.12. Personal data, including but not limited to email, IP address, name, surname, address, and other information, are held by the Seller privately and only for authorized personnel for internal matters of this website.
9.13. The seller fully respects the confidential nature of the data you fill out in the order and provide to the company. The data is secured and protected against misuse. We use it to carry out the entire transaction, including necessary accounting operations, issuing tax documents, identifying your non-cash payments, and communicating with you, i.e., all customer administration, and also for marketing purposes. This data is stored in a database with strict security measures against misuse.
10.1. The Buyer agrees to receive information related to the Seller's services or business to the Buyer's email address and further agrees to receive commercial communications from the Seller to the Buyer's email address.
10.2. The buyer agrees to the storing of cookies on their computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase agreement without storing so-called cookies on the buyer's computer, the buyer may at any time withdraw the consent under the previous article.
Cookies Management: All modern browsers have cookies automatically enabled by default unless otherwise selected. If cookies are enabled in the browser, this is considered to be consent to the storage of cookies. For individual websites you can restrict or completely block cookies in your browser settings.
11.1. Notices relating to Seller-Buyer relationships, in particular concerning withdrawal from the Purchase Agreement, must be delivered by e-mail, unless otherwise specified in the Purchase Agreement. Notices shall be delivered to the appropriate contact email address of the other party and shall be deemed delivered and effective upon delivery by post, with the exception of the withdrawal notice made by the Buyer when the withdrawal is effective if the notice is sent by the Buyer within the withdrawal period.
11.2. Notification shall also be deemed delivered if its receipt has been refused by the addressee, has not been picked up during the storage period, or has been returned as undeliverable.
11.3. The Contracting Parties deliver the correspondence by e-mail to the e-mail address specified in the Buyer's user account or specified by the Buyer in the order, or to the address on the seller's website.
12.1. The access data to the online products or the relevant URL is intended for the buyer’s personal use only. Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access its user account to the online product or provided URL. The Seller bears no responsibility for misuse of the username and password by a third party.
12.2. Products that the seller sells through the web interface, including their contents, are subject to copyright protection. Any distribution or disclosure to third parties without the consent of the author is prohibited. Authorization to exercise the right to use the copyrighted work may only be granted to the buyer under a license agreement. The buyer is liable to the Seller for any damage caused by the copyright infringement.
13.1. All products and services of our company serve for educational and informational purposes. Information provided by us or online program tutors is only guidelines and recommendations. Neither our company nor the lecturers are in any way responsible for your success or failure in their application in practice, for your feelings, health or conditions that you may experience. For the entire duration of the online product, you are fully legal and fully responsible for your actions, conduct and decisions. Your success depends on a number of other factors that we cannot influence, such as your skills, options, knowledge, dedication, market situation, business knowledge, health, etc.
13.2. In the case of personal development training products, we would like to draw your attention to the fact that you may be exposed to physical, mental or emotional stress during online programs, and it is your responsibility to decide whether or not to carry out the proposed exercises or tasks. Participation in online personal development programs is for healthy, distinct people who are interested in personal growth and who do not suffer from any mental or physical disorder.
13.3. Please note that the information contained in our products cannot replace individual consultation by a qualified professional. Nor can they replace medical or psychotherapeutic care. Products may contain information about third party products and services, and this information is only a recommendation and opinion.
14.1. CONDITIONS OF INSTALLMENT SALE
Installment sale is available for the purchase of online educational products indicated by the seller. The installment schedule, including the number of installments and their amounts, is provided on the product's website. The customer selects the option to pay the purchase price in installments when filling out the sales form. If the customer chooses to pay the purchase price in installments and uses a payment card, the customer agrees to recurring payments of individual installments from their payment card until the purchased product or service is fully paid. In the event of selecting installment payment and using a payment card, the customer agrees to make repeated payments for each installment from their payment card until the purchased product or service is fully paid. In case of choosing installment payment, access details or a link to the customer's URL will be provided to the customer's provided email address after the first installment payment is received and credited to the seller's account. Access to the online educational product before full payment is granted to the buyer under the condition of adhering to the installment schedule, meaning the buyer pays partial installments promptly and on time. The seller has the right to suspend the customer's access to the online educational program/product if they are in arrears with the payment of any installment more than 1 day after the installment due date. The customer's access will be restored after the payment of overdue invoices/factures. For installment sales, the customer can request a money-back guarantee within 14 days from receiving access details after paying the first installment. If the customer is more than 10 days late in paying any installment after the due date, it is considered a material breach of the agreement, and the seller has the right to terminate the contract for this reason. The customer acknowledges that the seller is not obligated to provide the customer with live consultations, webinars, etc., if these were part of the online educational program/product and took place while the customer's access was restricted due to non-fulfillment of payment obligations.
14.2. LIVE EVENTS - SEMINARS, WORKSHOPS
Participants register for seminars through the web interface of the selected product by submitting the sales form, no later than 2 days before the start of the event. Later registrations can be accepted after prior email agreement. Online registrations are confirmed by the seller via email, using the participant's provided email address on the sales form. Along with the confirmation, an invoice with the due date of the seminar fee is sent to the participant. Payment can also be made online. The inclusion of participants in the seminar will be based on the order of paid registrations. Participants will be notified if they cannot be accommodated due to capacity limitations. The seminar's price, including whether it includes VAT or not, is indicated on the seller's chosen web interface. If the price is stated without VAT, the price with the corresponding VAT rate will also be indicated. The price is always indicated on the sales form as well. The seminar's price is determined based on the duration of the seminar, the lecturer, provided materials, refreshments, venue, etc. The participant undertakes to pay the seminar fee according to the due date stated on the received invoice, at the latest two (2) days before the seminar takes place, by transferring it to the seller's account. After paying the purchase price, the seller will send the participant a tax receipt, and if indicated on the website, a ticket as well. The organizer reserves the right to change the seminar's date, lecture hall, or cancel the seminar due to organizational and operational reasons. In case of a change of date or cancellation, the participant has the right to receive a 100% refund of the seminar fee or attend the seminar on an alternative date or choose another product from the seller of the same value. The organizer bears no responsibility for deficiencies in services provided by any third party utilized in its own services. By submitting the sales form, the participant expressly consents to the capture of photos, video, and audio recordings from the seminar. Participants are advised that attendance at the seminar is voluntary, and each participant is responsible for themselves. The lecturer's instructions are suggestions that participants follow at their discretion. Participants acknowledge that during personal and spiritual development seminars, they may experience physical, mental, or emotional stress. Participation in personal development seminars is intended for mentally healthy individuals interested in personal growth and without any mental disorders. If a participant undergoing any form of treatment at present, they commit to informing the instructors about this fact and the nature of the difficulties that are the reason for the treatment before the seminar starts. It is also recommended to inform their attending physician or psychiatrist about participation in the seminar. Selected educational programs are legally protected under copyright law. Seminar attendance does not authorize participants to teach acquired knowledge or use it commercially and present it as their own. Participants are kindly asked not to disrupt others with their late arrival. Participant presence begins 30 minutes before the seminar starts, unless stated otherwise. The end time of seminars is provided as an estimate.
14.3. LIVE EVENTS - CANCELLATION TERMS
To request cancellation, send an email to our provided email address. When canceling an order, provide your name, email, and the order's variable symbol number. If you cancel more than 90 days before the seminar date, a 100% refund of the paid fee will be returned. Instead of a refund, participants can transfer the paid amount to the purchase of another product from the provider's offer at the full seminar price. If you cancel less than 90 days before the seminar date, a cancellation fee of 100% of the seminar price will be charged. However, the participant has the option to transfer the paid amount to the purchase of another service or online product from the provider's offer at the full seminar price, or attend the seminar on an alternative date if it is repeated, or send a substitute. In the case of cancellation less than 7 days before the seminar date, the seller is entitled to deduct the costs associated with canceling the participant's attendance (administrative fee, establishment fee, rental, etc.) from the paid fee. The money will be returned to the same account from which the funds were paid, after the participant sends confirmation of receiving a corrective tax receipt to the provider's email address. A participant who cancels less than 2 days before the seminar date is obligated to pay a participation fee. The participant can send a substitute on their behalf, whom they themselves find. No cancellation fee is charged, and the entire payment is transferred to the new participant. If a participant does not attend the event, the participation fee is not refunded.
14.4. TERMS OF RECURRING PAYMENTS
When purchasing services based on monthly payments, by selecting payment via a payment card, the customer agrees to the automatic deduction of recurring payments from their payment card, based on the chosen service's tariff. Tariffs and conditions for recurring payments are provided on the product's website and in the sales form. This is always a fixed amount, indicated with the product, and will be deducted from the payment card. The first deduction date is upon ordering, and subsequent payments are made each month. The customer is informed in advance about the amount and form of recurring transactions, the date and period of recurring payments, and all changes related to recurring payments. If the customer wants to make changes to recurring payment settings, they contact the seller by email to the provided email address. Customer payment card details are stored at a payment gateway, managed according to international security standards at the highest level of data security in the financial sector .
15.1 If the relationship established by the purchase agreement contains an international (foreign) element, then the parties agree that the relationship is governed by the laws of England and Wales. This is without prejudice to the consumer's rights under generally binding legal regulations.
15.2 If any provision of the Terms and Conditions is invalid or ineffective, or becomes such, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. Changes and amendments to the purchase contract or the terms and conditions require written form.
15.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
15.4. An annex to the Terms and Conditions is a withdrawal form template, which can be downloaded from the link provided in Article 5.
15.5. The contact details of the seller are e-mail provided above.
15.6. These Terms and Conditions are displayed on the Seller's website specified in the Terms and Conditions. Consumer complaints and comments regarding the contractual relationship between the seller and the buyer are handled by the seller, the consumer can file complaints at our email address provided above. If the comment is a complaint, the comment will be handled as a complaint. The Seller reserves the right to modify other rights and obligations of the contracting parties in addition to these terms and conditions for selected products. These rules will always be listed on the website of the relevant product and have priority over the provisions of the terms and conditions. The purchase contract, including the terms and conditions, is archived in electronic form and is not publicly accessible. In the event of a change in the terms and conditions, the terms and conditions that were in effect on the date of purchase are valid.
These General Terms and Conditions are governed by the laws of England and Wales. Both visitors and buyers acknowledge that they order all products and services distributed through our website in the United Kingdom. This current version of the Terms and Conditions is valid and effective from 1.1. 2020.
And now… we really have to say thank you, friends, that we are traveling together and we can handle everything. Be sure to email us at any time. We look forward to meeting you again and thank you for making a better world together :)