TERMS OF SERVICE

TERMS OF SERVICE AND PERSONAL DATA MANAGEMENT

Welcome our friends. We follow common sense and a pure heart, yet we live in a legal-based country where everything needs to be defined. However, if you have any questions, just write to us directly at office@alysuniverse.com where we can handle everything together and in peace :)

WHO WE ARE AND WHERE YOU CAN CONTACT US

Merchant and data administrator ALYS UNIVERSE LTD, Certificate: 12207968, Registered Address & Office: 52 Grosvenor Gardens,NWMS CENTER, Office 514, 5th Floor, Belgravia, London, SW1W 0AU, United Kingdom, for sale of goods and services via online stores located at www.ALYSUNIVERSE.com, www.MyAstralBody.com, www.ruleroftheforce.com, www.laskyplnysvet.cz, www.vladcesily.cz, www.astralnicestovani.cz, www.tvorsvujsvet.cz, www.mujterapeut.cz, and others.

For online communication, complaint handling or just relaxed chat we use the email address: office@alysuniverse.com

HOW DO WE TRADE?

We are a company who among other things, offers through remote communication ways various information products and services (online education programs, webinars, seminars, books, audio, video, mp3, therapies, phone calls, videoconferences, ebooks, etc.) in the areas of mental development, spiritual knowledge, online marketing, online business and personal development. You can find out more about our products in the section OUR PRODUCTS AND SERVICES.

Contracts are closed in English. We enter into a contract with you through the web interface of your chosen product or service. You are guided through the web interface through the individual steps to order a product or service and you have the opportunity to review and correct the entered data before placing an order.

The sales form always contains information about you, the ordered product or service, the price, including taxes and fees, the method of payment of the purchase price, information on the required method of delivery and information on the costs associated with the delivery of the product or service. We do not charge delivery costs for online products. The costs incurred by the Buyer when using the means of remote communication in connection with the conclusion of the Purchase Agreement (costs of internet connection, costs of telephone calls, etc.) are taken care of by the Buyer himself, which do not differ from the standard rate.

The contract is concluded with you by sending your order (not after confirming the order). By submitting your order, you acknowledge that you agree to use the means of remote communication when concluding the contract, that you have been informed in advance of all the terms and conditions of the contract, that you are familiar and agree with the terms and conditions which form an integral part of the purchase contract. Our company considers the information provided by you in your order to be correct. We exclude acceptance of an offer with an amendment or variation.

We take your privacy very seriously and would like you to feel comfortable visiting our websites. Protecting your privacy when processing personal data is an important matter for us, which we take into account in our business processes. We process personal data that is collected while you visit our website in accordance with the European Data Protection Act. We continually improve technical and organizational security measures to protect our data against the manipulation, loss, destruction and intervention of unauthorized persons.

OUR PRODUCTS AND SERVICES

The description of the products, goods, or services and the description of their main features are always specified on the selected web interface. Please note that our products (online education programs, webinars, seminars, books, audio, video, mp3, therapies, phone calls, videoconferences, ebooks, etc.) are subject to copyright protection. Any distribution or disclosure to third parties without the consent of the author is prohibited.

All products and services of our company serve for educational and information purposes in the field of personal development, spiritual knowledge, online marketing and online business. The information provided by tutors of online programs is only guidelines and recommendations, neither our company nor the tutors are in any way responsible for your success or failure in their application in practice, as it depends on a number of other factors that we cannot control, such as experience, spiritual attitudes, your skills, possibilities, knowledge, abilities, dedication, market situation, business knowledge, etc. The information contained in these products cannot replace the individual consultation of a qualified professional. More information is described later in this document.

PRICE, METHOD OF PAYMENT AND DELIVERY

The price of a product or service, including all taxes and fees, is always listed on the web interface for a specific product or service, including whether the price is with or without VAT. If the price is stated without VAT, the price with the corresponding VAT rate is subsequently stated. The price is always stated on the sales form. The payment method and delivery costs are described below.

WITHDRAWAL FROM THE CONTRACT

The conditions, time limit and procedure for exercising the statutory right of withdrawal from the contract are described below. Information on the rights arising from defective performance and the conditions for enforcement, including information of the consumer cost for returning the products in connection with the withdrawal, can be found below.

MONEY REFUND GUARANTEE

Because we care about your satisfaction with our products, we provide customers with a refund for selected products within 14 days of purchase if you are not satisfied with the product. Detailed conditions for refund are given below in terms and conditions, which are an integral part of each purchase agreement concluded with us for your selected product or service.

MERCHANT AND DATA ADMINISTRATOR

Please read the text below carefully. By reading websites, in particular by placing an order, by clicking on the SEND button or similar in the sales form, you confirm that you were provided with legal information before you entered into the contract, that you have read and understood our terms and conditions and agree with them. If not, please do not click the button. Thank you :)

1. INTRODUCTORY PROVISIONS

1.1. These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) govern, in accordance with the Code, the mutual rights and obligations of the parties arising in connection with or on the basis of the Purchase Agreement (hereinafter the “Purchase Agreement”) concluded between the Seller and another individual (hereinafter the “Buyer”, “Customer” or “Participant”) through the seller's online store. The online store is operated by the Seller on a website located on our Internet addresses (hereinafter referred to as the “Website”) through the website interface (hereinafter referred to as the “Web Interface of the Store”).

1.2. The Terms and Conditions do not apply to cases where a person who intends to purchase services from the Seller is a legal entity or a person acting in order to order services in the course of his / her business activity or within his / her independent profession.

1.3. Provisions different from the terms and conditions can be agreed in the purchase contract. Different provisions in the sales contract take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions form an integral part of the purchase contract. The purchase contract and the terms and conditions are written in English.

1.5. The Seller may change or supplement the Terms and Conditions. This provision is without prejudice to rights and obligations arising during the effective date of the previous version of the Terms and Conditions.

1.6. The terms and conditions also apply to a regular website visitor. Including the protection of personal data.

1.7. If the contractual party is a consumer (other than an entrepreneur who makes an order in the course of his / her business), relations not regulated by the Terms and Conditions are governed by the Civil Code and the Consumer Protection Act.

1.8. These terms and conditions are listed on the Seller's website and apply to the sale of the Seller's products and services on our websites.

1.9. In the case that the terms and conditions are stated in a language other than English, the buyer acknowledges that this is only an informative translation and in case of any discrepancies, the English version will always take precedence.

2. USER ACCOUNT

2.1. Based on the buyer's registration on the website, the buyer can access his user interface. From its user interface (hereinafter referred to as "user account"), the buyer can order services. If the web interface allows this, the buyer can also order services without registration directly from the web interface.

2.2 When registering on the website and while ordering services, the buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the data entered in the user account upon any change. The information provided by the Buyer in the user account and when ordering services is considered correct by the Seller.

2.3. Access to the user account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access their user account.

2.4. The Buyer is not entitled to allow the use of the user account by third parties.

2.5. The Seller may cancel the user account, especially if the buyer does not use their user account for a longer period of time or if the buyer breaches his obligations under the purchase contract (including terms and conditions).

2.6. The Buyer acknowledges that the user account may not be available at all times, especially with respect to the necessary maintenance of the hardware and software equipment of the Seller or necessary maintenance of third party hardware and software.

3. ORDER AND CONCLUSION OF THE PURCHASE CONTRACT

3.1. All the presentation of services placed in the web interface of the shop is of informative character and the seller is not obliged to conclude a purchase contract regarding these services. Any provision of the Civil Code shall not apply.

3.2. The store web interface contains information about the services, including the prices of individual services. The prices of services are inclusive of value added tax and all related fees. Prices for services remain in effect as long as they are displayed in the store's web interface. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.

3.3. To order services, the buyer fills in an order form (hereinafter collectively referred to as the “Order”) in the web interface of the shop. The order form contains especially information about:
- Name, surname, address, email.
- Ordered services, the Buyer “inserted” into the electronic shopping cart of the web interface of the store.
- The method of payment of the purchase price of the services typically by credit card, or if possible by bank transfer or other agreed method.
- Information on the required method of delivery of the ordered services.
- Information on costs associated with the delivery of services.

3.4. The buyer sends the order to the seller by clicking on the "Send" button or similar. The data listed is in the order that is deemed correct by the seller.

3.5. Sending an order is considered as an act of the buyer, which undoubtedly identifies the ordered services, the purchase price, the person of the buyer, the method of payment of the purchase price, and is a binding draft contract for the contracting parties. The validity of the order is conditioned by filling in all required information in the order form, familiarizing themselves with these terms and conditions on the website and confirmation by the buyer that they have read these terms and conditions.

3.6. The Seller shall confirm the receipt to the Buyer immediately upon receipt of the order by e-mail to the Buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the “Buyer's E-mail Address”).

3.7. Depending on the nature of the order (amount of services, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (eg in writing or by telephone).

3.8. The draft purchase contract in the form of an order is valid for fifteen days.

3.9. The contractual relationship between the Seller and the Buyer begins upon delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by e-mail to the Buyer's e-mail address.

3.10. In the event that any of the requirements specified in the order cannot be met by the seller, the seller will send the buyer to the buyer's email address a modified offer indicating possible variants of the order and request the buyer's opinion.

3.11. The amended offer is considered a new draft of the purchase contract and the purchase contract is in this case concluded only upon the acceptance of the buyer by e-mail.

3.12. The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the Buyer when using the means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls, etc.) are borne by the Buyer themselves, these costs do not differ from the standard rate.

3.13. The description of the product (goods) or services, description of its main features and price, is shown on the selected web interface of the seller.

3.14. The sales form always contains information about the buyer, the ordered product, goods or service, the price including the indication of taxes and fees, the method of payment of the purchase price, information on the required method of delivery and information on costs associated with the delivery of the product or service. Delivery costs are not charged for online products.

3.15. The contractual relationship between the seller and the buyer arises by sending the order (not after the order confirmation). The buyer will place an order by clicking on the "Send" button or similar. From this moment, mutual rights and obligations arise between him and the seller, which are defined by the purchase contract and these terms and conditions. By placing an order, the buyer confirms that they have read and agree with these terms and conditions. The condition of a valid electronic order is the completion of all required information and particulars stated in the sales form. The Seller excludes acceptance of the offer with an amendment or deviation.

3.16. Information about the individual technical steps leading to the conclusion of the contract is evident from the ordering process.

3.17. The contract, or the relevant tax document will be stored in the electronic archive of the seller for a period of 5 years from its conclusion for the purpose of its successful fulfillment and is not accessible to third parties.

3.18. The seller is obliged to provide or deliver the products / goods / services that the buyer ordered and the buyer undertakes to take over the products / goods / services and pay the seller the purchase price. The seller is relieved of the obligation to deliver the products / goods / services in case of stock sellout, which the buyer will be informed of.

3.19. Ownership of the products / goods is transferred to the buyer by paying the purchase price and accepting it.

3.20. The buyer understands that for the proper use of online education products and webinars, it is necessary to meet the technical requirements - updated software. The functionality may be limited in the case of using non-updated software - a web browser.

4. PRICE OF SERVICES, METHOD OF PAYMENT AND PAYMENT CONDITIONS

4.1. The price of services and any costs associated with the delivery of services under the purchase contract may be paid by the buyer to the seller in the following ways:
- If possible, by wire transfer to the Seller's account at the Company (hereinafter referred to as the “Seller's Account”), which is communicated by email upon order, directly on the website, or otherwise;
- cashless payment system;
- cashless payment card;

4.2. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the delivery of services.

4.3. In the event that a deposit is requested from the buyer or any other similar payment, this does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of services in advance.

4.4. In case of cashless payment, the purchase price is payable within 3 days from the conclusion of the purchase contract.

4.5. In case of cashless payment, the buyer is obliged to pay the purchase price of the services together with the variable symbol of the payment. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the seller's account.

4.6. The Seller is entitled, especially if the Buyer fails to confirm the order (Article 3.7), to request payment of the entire purchase price before sending the services to the Buyer. Any provision of the Civil Code shall not apply.

4.7. Any discounts on the price of services provided by the seller to the buyer cannot be combined.

4.8. If it is usual in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue to the Buyer a tax document - invoice, regarding payments made under the purchase contract. The tax document is issued by the seller to the buyer after payment of the price of services and sent in electronic form to the buyer's email address.

4.9. The price of products, goods and services, including whether the price is with or without VAT, is listed on the selected web interface of the seller. If the price is stated without VAT, the price with the corresponding VAT rate is subsequently stated. The price is always stated on the sales form.

4.10. For selected products of the Seller, the Buyer is obliged to pay the cost of packaging and delivery together with the price. Price for packaging and delivery is always stated on the sales form, if it is charged by the seller.

4.11. METHOD OF PAYMENT

4.11.1 The price of the product / goods and any costs associated with the delivery of the goods shall be paid by the buyer by cashless method and to the account selected in the sales form.

4.11.2. For cashless payments, payment methods are connected to Payu.com's payment gateway, which provides secure credit card and online bank transfer technology. Credit card numbers and e-banking passwords are entered through Payu.com's secure and trusted channel. You can use the following payment methods: Online credit card VISA, VISA electron, MasterCard, Maestro, or Bank transfer based on invoice.

4.11.3. Payment can be a one-time payment, but also a recurring payment. The Seller reserves the right to allow the buyer to make purchase installments for selected products. The conditions also apply to resale. The terms and conditions of installments purchase are set out below.

4.11.4. The buyer is obliged to pay the price together with the correct variable symbol of the payment, otherwise the seller will not be able to identify the payment and provide the required actions in time.

4.11.5. The purchase price is payable within 7 days of the conclusion of the contract (from the date of issue of the invoice), unless stated otherwise, the buyer’s obligation to pay the price for the products / goods or services is fulfilled at the moment the relevant amount is credited to the seller's account.

5. WITHDRAWAL FROM THE PURCHASE CONTRACT AND MONEY REFUND GUARANTEE

5.1. The Buyer acknowledges that under the provisions of the Civil Code, it is not possible to withdraw from the purchase contract:

5.1.1. Of the delivery of Internet digital content services if you have already started downloading or streaming. In this case, you waive your right of withdrawal.

5.1.2. On the supply of services that have been modified according to the buyer's wish.

5.1.3. On the delivery of digital content.

5.2. With the exceptions of the cases referred to in article 5.1 or any other case where the purchase contract cannot be withdrawn, the buyer has the right to withdraw from the purchase contract in accordance with the Civil Code within fourteen (14) days from the receipt of services. If the subject of the purchase contract is several types of services or delivery of several parts, this period runs from the date of receipt of the last delivery of services. Withdrawal from the purchase contract must be sent to the seller within the period specified in this article.

5.3. For withdrawal from the purchase contract, the buyer can use the sample form provided by the seller, which is attached to the terms and conditions. The provisions of Article 11 hereof shall apply to the delivery of withdrawal.

5.4. In case of withdrawal from the purchase contract per this Article 5 of the Terms and Conditions, the purchase contract is canceled from the beginning. Services must be returned to the Seller within fourteen (14) days of withdrawal from the contract to the Seller. If the buyer withdraws from the purchase contract, the buyer bears the cost of returning services to the seller, even if the services can not be returned by its nature by normal mail.

5.5. In the event of withdrawal from the purchase contract per Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the withdrawal from the Purchase Agreement by the Buyer in the same manner as the Seller accepted them from the Buyer. The Seller is also entitled to return the discharge provided by the Buyer upon returning the Services by the Buyer or otherwise, if the Buyer agrees and does not incur additional costs to the Buyer. If the Buyer withdraws from the Purchase Agreement, the Seller is not obliged to return the funds received to the Buyer before the Buyer returns or proves that he has sent the Services to the Seller.

5.6. The Seller is entitled to unilaterally set off the claim for compensation of damages incurred for services against the Buyer's claim for refund of the purchase price.

5.7. The Seller is entitled to withdraw from the Purchase Contract at any time until the Buyer receives the services. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, by cashless transfer to the account designated by the Buyer.

5.8. If a gift is provided to the Buyer together with the services, the gift contract between the Seller and the Buyer is concluded with the proviso that if the Buyer withdraws from the purchase contract, the gift contract for such a gift ceases to be effective and Buyer is obliged to return to the Seller the provided gift.

5.9. Withdrawal from the contract by the consumer: If the buyer is a consumer, he / she has the right to withdraw from the contract within fourteen (14) days of receipt / delivery of the product, goods without stating a reason and any sanction in accordance with Section 1829 (1) of the Civil Code. This right does not serve as a way of resolving the claim of goods.

5.10. If you decide to withdraw within this period, please comply with the following conditions: No later than the 14th day after receipt of the product / goods, the seller must be sent a statement of will to withdraw from the contract.

5.11. Please download the withdrawal form here: http://www.alysuniverse.com/data/documents/alysuniverse/withdrawal_from_the_contract.docx
Please email the form to office@alysuniverse.com with your order number, name and date of purchase. The right of withdrawal shall not apply to contracts for the supply of digital content unless delivered on a tangible medium or service contracts. The money for the service / product / goods will be returned to you in the same way as it was received within 14 days of withdrawal. The seller is not obliged to return the received funds to the buyer before the buyer confirms the receipt of the corrective tax document. In case of withdrawal from the contract for online products / services, the seller is entitled to withdrawal immediately after delivery to the buyer to deactivate and prevent access to the program member section.

5.12. Withdrawal from the contract by the seller: The Seller is entitled to withdraw from the purchase contract without undue delay if it finds out that the other party has breached the contract substantially. For the purposes of this Agreement, a material breach of this Agreement shall be deemed to be: a buyer’s delay in paying the purchase price or partial payment (installments) more than 10 days after the due date; or breach of copyright obligations by the buyer.

6. TRANSPORT AND DELIVERY OF SERVICES, DELIVERY TERMS

6.1. If the mode of transport is negotiated on the basis of a special request of the buyer, the buyer bears the risk and possible additional costs associated with this mode of transport.

6.2. If the Seller is obliged under the Purchase Agreement to deliver the services to the place specified by the Buyer in the order, the Buyer is obliged to take over the services upon delivery.

6.3. In the event that due to reasons on the part of the Buyer it is necessary to deliver the services repeatedly or in any other way than stated in the order, the Buyer is obliged to pay the costs associated with the repeated delivery of services, or costs associated with other delivery methods.

6.4. For online products, delivery means sending the seller's access data to the buyer’s email address specified in the sales form, or by sending a URL link, or directly the product / service.

6.5. The Seller shall provide the Buyer the access data only after the purchase price has been paid, at the latest within three (3) days, unless stated otherwise.

7. RIGHTS AND OBLIGATIONS FROM DEFECTIVE PERFORMANCE, COMPLAINTS

7.1. The rights and obligations of the parties regarding the seller's liability for defects, i.e. rights from defective performance, are governed by the relevant generally binding regulations of the Civil Code.

7.2. The Seller is liable to the Buyer that the delivered service is free from defects. In particular, the Seller is liable to the Buyer that at the time the Buyer has taken over the services:
- Service has the features agreed by the parties and, in the absence of an agreement, has the features described by the seller or the manufacturer or expected by the buyer with regard to the nature of the services and the advertising they perform.
- The service is suitable for the purpose stated by the seller or for which the service of this kind is usually used.
- The service corresponds to the quality or design of the agreed sample or template, if the quality or design was determined according to the agreed sample or template.
- Service is of adequate quantity, measure and quality.
- Service complies with legal requirements.

7.3. If the item is not in conformity with the purchase contract, the buyer has the right to have the product returned to the condition of the purchase contract free of charge and without undue delay.

7.4. A defective performance shall be claimed by the buyer without undue delay at the Seller, but no later than fourteen (14) days from the receipt of the Product.

7.5. The moment of claiming is considered to be the moment when the Seller received the claimed services from the Buyer.

7.6. For complaints please contact us by email at office@alysuniverse.com. The complaint should include enclosed proof of purchase and description of the defect. You will be informed by e-mail about how to handle the claim.

7.7. The buyer may request a free removal of the defect, a reasonable discount on the price and if it is not disproportionate to the nature of the defect (especially if the defect cannot be removed without undue delay), the requirement to deliver a new item without defects can be applied. If repair or replacement is not possible, the buyer may request the full refund of the purchase price upon withdrawal.

7.8. The complaint will be settled without undue delay, no later than 30 days from the date of claim, unless the seller and the buyer agree on a longer period.

7.9. The Seller shall not be obliged to comply with the buyer’s claim if it proves that the buyer knew or caused the defect of the product before acceptance. The seller is not responsible for defects caused by normal wear or failure to follow the instructions for use. Also, the Seller is not liable for defects that may arise from the buyer due to a slow internet connection of the buyer, an outdated web browser or a non-installed mandatory software to run a webinar or an online product that the seller is unable to influence. Online video conferences, online education products, and webinars contain only instructions and recommendations, and the seller is not responsible for the success or failure of the customer when applying them in practice.

7.10. Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the Seller's Complaints Procedure.

8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1. The buyer acquires ownership of the services by paying the full purchase price of the services.

8.2. The Seller is not bound by any codes of conduct within the meaning of the Civil Code in relation to the Buyer.

8.3. Out-of-court settlement of consumer complaints is provided by the seller via an electronic address. The Seller shall send information about the settlement of the Buyer's complaint to the Buyer's email address.

8.4. The Buyer hereby assumes the risk of changing circumstances within the meaning of the Civil Code.

9. PROTECTION OF PERSONAL DATA

9.1. The protection of the personal data of the Buyer who is a natural person is provided by the Personal Data Protection Act, as amended.

9.2. The Buyer agrees to the processing of their personal data: name and surname, home address, identification number, tax identification number, e-mail address, telephone number and others (collectively referred to as "personal data").

9.3. The Buyer agrees to the processing of personal data by the Seller for the purpose of realizing the rights and obligations of the purchase contract and for the purpose of maintaining a user account. Unless the Buyer chooses otherwise, they agree to the processing of personal data by the Seller also for the purpose of sending information and commercial communications to the Buyer. Consent to the processing of personal data in its entirety according to this Article is not a condition that would in itself preclude the conclusion of a purchase contract.

9.4. The Buyer acknowledges that he / she is obliged to present his / her personal data (upon registration, in his / her user account, when ordering from the web interface of the shop) correctly and that he / she is obliged to inform the Seller without undue delay of any changes in his / her personal data.

9.5. The Seller may authorize a third party to process the Buyer's personal data as a processor. Except for persons transporting services, personal data will not be transferred to third parties without the buyer's prior consent.

9.6. Personal data will be processed indefinitely. Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner.

9.7. The Buyer confirms that the personal information provided is accurate and that he / she has been advised that it is a voluntary disclosure of personal information.

9.8. Should the Buyer believe that the Seller or the processor (Article 9.5) is processing their personal data in a way that is contrary to the protection of the Buyer's private and personal life or the law, especially if the personal data are inaccurate with respect to for the purpose of their processing, may:
- Ask the seller or processor for an explanation,
- Require the seller or processor to remedy the situation.

9.9. If the buyer asks for information about the processing of their personal data, the seller is obliged to provide this information. The Seller has the right to request reasonable compensation not exceeding the costs necessary for providing the information pursuant to the previous sentence.

9.10. Personal information such as email, IP address, name, surname, address and other information is held by the Seller in private and only for proxy in internal matters of this website.

9.11. The seller fully respects the confidential nature of your data that you fill in the order form and provide to the company. Data is secured and protected against misuse. We use them to carry out the entire business, including the necessary accounting operations, issuing tax documents, identifying your cashless payments and communicating with you, all customer administration, and also for marketing purposes. This data is stored in a database with strict security against abuse.

10. SENDING BUSINESS MESSAGES AND STORING COOKIES

10.1. The Buyer agrees to receive information related to the Seller's services or business to the Buyer's email address and further agrees to receive commercial communications from the Seller to the Buyer's email address.

10.2. The buyer agrees to the storing of cookies on their computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase agreement without storing so-called cookies on the buyer's computer, the buyer may at any time withdraw the consent under the previous article.

10.3. Cookie Policy: Our website uses cookies in accordance with GDPR's privacy and privacy policy.
Cookies are small amounts of data that make a website remember your actions and settings. This makes the next visit much more productive and easier. Cookies are used for a variety of purposes. We use these files especially for more user-friendly access to customers. Cookies remember login emails, completed forms, and other minor settings. We also use third-party cookies for our legitimate interests for online advertising and commerce. These are especially publishers: AdWords, (Tracking, Conversion, Remarketing), Facebook (Tracking, Conversion, Remarketing), Sklik (Tracking, Conversion, Remarketing), Google Analytics (Analytical, Tracking), all with a maximum duration or others. Cookies Management: All modern browsers have cookies automatically enabled by default unless otherwise selected. If cookies are enabled in the browser, this is considered to be consent to the storage of cookies. For individual websites you can restrict or completely block cookies in your browser settings.

11. DELIVERY

11.1. Notices relating to Seller-Buyer relationships, in particular concerning withdrawal from the Purchase Agreement, must be delivered by e-mail, unless otherwise specified in the Purchase Agreement. Notices shall be delivered to the appropriate contact email address of the other party and shall be deemed delivered and effective upon delivery by post, with the exception of the withdrawal notice made by the Buyer when the withdrawal is effective if the notice is sent by the Buyer within the withdrawal period.

11.2. Notification shall also be deemed delivered if its receipt has been refused by the addressee, has not been picked up during the storage period, or has been returned as undeliverable.

11.3. The Contracting Parties deliver the correspondence by e-mail to the e-mail address specified in the Buyer's user account or specified by the Buyer in the order, or to the address on the seller's website.

12. SECURITY AND COPYRIGHT PROTECTION

12.1. The access data to the online products or the relevant URL is intended for the buyer’s personal use only. Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access its user account to the online product or provided URL. The Seller bears no responsibility for misuse of the username and password by a third party.

12.2. Products that the seller sells through the web interface, including their contents, are subject to copyright protection. Any distribution or disclosure to third parties without the consent of the author is prohibited. Authorization to exercise the right to use the copyrighted work may only be granted to the buyer under a license agreement. The buyer is liable to the Seller for any damage caused by the copyright infringement.

13. DISCLAIMER OF LIABILITY

13.1. All products and services of our company serve for educational and informational purposes. Information provided by us or online program tutors is only guidelines and recommendations. Neither our company nor the lecturers are in any way responsible for your success or failure in their application in practice, for your feelings, health or conditions that you may experience. For the entire duration of the online product, you are fully legal and fully responsible for your actions, conduct and decisions. Your success depends on a number of other factors that we cannot influence, such as your skills, options, knowledge, dedication, market situation, business knowledge, health, etc.

13.2. In the case of personal development training products, we would like to draw your attention to the fact that you may be exposed to physical, mental or emotional stress during online programs, and it is your responsibility to decide whether or not to carry out the proposed exercises or tasks. Participation in online personal development programs is for healthy, distinct people who are interested in personal growth and who do not suffer from any mental or physical disorder.

13.3. Please note that the information contained in our products cannot replace individual consultation by a qualified professional. Nor can they replace medical or psychotherapeutic care. Products may contain information about third party products and services, and this information is only a recommendation and opinion.

13.4. By using our products and services, you confirm that you have reached the age of majority, you are not taking any antipsychotics and you are completely mentally healthy.

14. SPECIAL PROVISIONS FOR SELECTED PRODUCTS AND SERVICES

(A) INSTALLMENT SALES CONDITIONS

Installment sale is allowed for the purchase of online training products identified by the seller.

Payment schedule - the number of installments and their amount is stated on the product website.

The buyer chooses to pay the purchase price in installments when completing the sales form.

In the case of choosing to pay the purchase price in installments and using the payment card, the buyer agrees to make repeated payments of individual installments from their payment card until the full payment of the purchased product or service.

In the case of payment of the purchase price in installments, the access data, or a link to the buyer’s URL, is provided to the e-mail address specified by the buyer after payment and crediting the first installment to the seller's account.

Access to the online educational product before full payment of the purchase price is provided by the buyer provided that the payment schedule is properly fulfilled, ie. that they pay the partial installments properly and on time.

The Seller has the right to suspend the buyer’s access to an online education program / product that is in delay with the payment of any invoice with a partial installment more than 1 day after the invoice is due.

The Seller shall restore the buyer’s access upon payment of the invoice (s) overdue.

For installment sales, the buyer can claim the money back guarantee no later than 14 days after sending the access data after the first installment has been paid.

A buyer’s delay in paying a partial installment more than 10 days after the due date is considered a substantial breach of the contract and the seller has the right to withdraw from the contract for this reason.

The buyer acknowledges that the seller is not obliged to provide the buyer with live consultations, webinars, etc., if these were part of the online education program / product and take place at the time when the buyer was denied access to the program for non-fulfillment of its payment obligations.

B) LIVE EVENTS - SEMINARS, WORKSHOPS

The participant registers for the seminar through the web interface of the selected product, by sending a sales form no later than 2 days before the event starts. Later applications can be accepted by prior email agreement.

Online applications are confirmed by the seller to the email that was given by the participant on the sales form. Along with the confirmation, an invoice with the due date and the seminar payment information is sent to the participant. Payment can also be made online.

The participants will be assigned to the seminar according to the order of the paid applications. The participant will be notified in the event that he / she is not included due to full capacity.

The price of the seminar including information on whether the price is with or without VAT is listed on the selected web interface of the seller. If the price is stated without VAT, the price with the corresponding VAT rate is subsequently stated. The price is always stated on the sales form.

The price of the seminar depends on the length of the seminar, the lecturer, the materials provided, the refreshment provided, the venue, etc.

The Participant undertakes to pay the price of the seminar according to the due date stated on the delivered invoice, but no later than two (2) days before the seminar, by transfer to the Seller's account. Upon payment of the purchase price, the Seller shall send the Participant a tax document and, if stated on the website, a ticket.

The Seller reserves the right, after prior consultation, to allow the participant to pay the price of the seminar in cash on the day of the seminar. In case of cash payment, the participant will receive a tax document at the registration office.

The organizer reserves the right to change the date of the seminar, the lecture hall or cancel the seminar due to organizational and operational reasons. In the case of a change of the date or cancellation of the seminar, the participant has the right to obtain a refund of 100% of the price of the seminar or to attend the seminar on an alternative date or to choose another product of the seller at the same price.

The organizer bears no responsibility for any deficiencies in the services of any third party it uses in its own services. Furthermore, it is not liable for injuries, damages and losses incurred by participants.

By submitting the sales form, the participant expressly agrees to take photos, videos and audio recordings from the seminar.

Please note that participation in the seminar is voluntary and that each participant is responsible for himself. The tutor's instructions are only suggestions that the participant follows at his / her discretion. The participant acknowledges that he / she may be exposed to physical, mental or emotional stress during the seminar on personal and spiritual development. Participation in personal development seminars is intended for healthy, capable people who are interested in personal growth and who do not suffer from any mental or physical disorder.

If the participant of the seminar is currently undergoing any type of treatment, he / she undertakes to inform the lecturers about this fact and about the nature of the problems that are the reason for the treatment. It is also recommended that he / she inform his / her attending physician or psychiatrist about the attendance at the seminar.

Selected educational programs are subject to copyright protection, participation in the seminar does not entitle the participant to teach the acquired knowledge or otherwise use it commercially and copy it. We ask participants not to disturb others by their late arrival. The attendance of the participants starts 30 minutes before the beginning of the seminar, unless stated otherwise. The time for completion of the seminars is given as an indication.

LIVE EVENTS CANCELLATION POLICY

Request and cancel / unsubscribe by email to office@alysuniverse.com.

When canceling an order, it is necessary to state your name, email and variable symbol number of the order.

If you check out more than 90 days before the seminar date, we will refund 100% of the paid price. Instead of returning, the participant has the option to transfer the already paid price to the purchase of another product from the provider's offer in the full price of the seminar.

If you cancel less than 90 days before the seminar date, you will be charged a cancellation fee of 100% of the seminar price. However, the participant has the option to transfer the price already paid to the purchase of another service or online product from the provider's offer at the full price of the seminar or to attend the seminar on an alternate date if it is repeated or can send an alternate. In the case of cancellation less than 7 days before the seminar, the seller is entitled to deduct from the price paid the costs associated with the cancellation of his participation (administration fee, setup fee, rental, etc.).

The money will be returned to the same account from which the funds were paid after receiving the receipt of the corrective tax document by the subscriber to the email address of the provider.

A participant who cancels / unsubscribes his / her order less than 2 days before the seminar date will be required to pay the participation fee. The participant can send a substitute for himself / herself. There is no cancellation fee and the entire payment is transferred to the new participant. If the participant does not participate, the participation fee is not refundable.

C) CONDITIONS FOR RECURRENCE OF PAYMENTS

In the case of the purchase of services based on monthly payments, the buyer by choosing payment by credit card agrees to deduct recurring payments from their credit card under the conditions according to the selected tariff of the ordered service.

Rates and terms of recurring payments are listed on the product website and in the sales form. This is always a fixed amount that is included with your product and will be charged to your credit card. The date of the first charge is always for the order and the next payment is always for the month.

The buyer shall be informed in advance of the amount and form of recurring transactions, the date and period of charging the recurring payment, and any changes related to recurring payments. If the buyer wants to change the recurring payment settings, they will contact the seller by email at office@alysuniverse.com.

The customer's credit card data is stored at the PayU payment gateway and PayU handles it according to the international security standard according to the highest data security level available to them in the financial sector.

15. FINAL PROVISIONS

15.1 If the relationship established by the purchase agreement contains an international (foreign) element, then the parties agree that the relationship is governed by the laws of England and Wales. This is without prejudice to the consumer's rights under generally binding legal regulations.

15.2 If any provision of the Terms and Conditions is invalid or ineffective, or becomes such, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. Changes and amendments to the purchase contract or the terms and conditions require written form.

15.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.

15.4. An annex to the Terms and Conditions is a withdrawal form template, which can be downloaded from the link provided in Article 5.

15.5. The contact details of the seller are e-mail office@alysuniverse.com.

15.6. These Terms and Conditions are displayed on the Seller's website specified in the Terms and Conditions. 

Consumer complaints and comments regarding the contractual relationship between the seller and the buyer are handled by the seller, the consumer can file complaints at office@alysuniverse.com. If the comment is a complaint, the comment will be handled as a complaint.

The Seller reserves the right to modify other rights and obligations of the contracting parties in addition to these terms and conditions for selected products. These rules will always be listed on the website of the relevant product and have priority over the provisions of the terms and conditions. The purchase contract, including the terms and conditions, is archived in electronic form and is not publicly accessible. In the event of a change in the terms and conditions, the terms and conditions that were in effect on the date of purchase are valid.

16. LEGAL JURISDICTION

These General Terms and Conditions are governed by the laws of England and Wales. Both visitors and buyers acknowledge that they order all products and services distributed through our website in the United Kingdom.

This current version of the Terms and Conditions is valid and effective from 1.1. 2020.

17. THANK YOU

And now… we really have to say thank you, friends, that we are traveling together and we can handle everything. Be sure to email us at office@alysuniverse.com at any time.

We look forward to meeting you again and thank you for making a better world together :)